Vigorous Human Interest
Listening is not merely not talking, though even that is beyond most of our powers; it means taking a vigorous, human interest in what is being told us. You can listen like a blank wall or like a splendid auditorium where every sound comes back fuller and richer.
-Alice Duer Miller
How are we going to understand our harming ways if we do not listen to the lessons the world is teaching us? Often these lessons show up in conflict.
Sit quietly. Consider the possibility that we would misunderstand each other less if we learned how to listen more.
Maybe pick up a copy of the book Listening Well - The Art of Empathic Understanding and get started on acquiring new and awesome listening skills.