Going Deeper (In Your Conversations)

Sometimes conversations “fail” (too strong of a word, but you’ll see what I mean in a second) not because something bad has happened but because they are unsatisfying. We’re not getting to the places we want to with our friends, loved ones, spouses, etc. Why do we struggle to deepen conversations?

I don’t know that there’s a clear answer to that question. One of the things I notice, though, is that sometimes we try too hard. Sometimes we think a better, more interesting topic is going to be the thing that deepens a conversation. Sometimes we think it’s being relatable by sharing similar stories about ourselves in response to stories our conversation partner is telling us.

These are certainly not “wrong” by any means. But sometimes a simpler approach helps a conversation explore new depths. Asking “open-ended” questions can be just the thing we need.

What is an open-ended question? It’s a question that does not have a “yes” or “no” (or otherwise one word) answer. A few examples:

“How are you feeling about that?”

“What do you think you’re going to do next?”

“How do you manage your anxiety?”

These are all examples of questions that serve as a “launching point” for the other person to share more about what is going on with themselves. If people are being offered the opportunity to share more, then the conversation has a chance to deepen.

And let us consider each other carefully for the purpose of sparking love and good deeds. 25 Don’t stop meeting together with other believers, which some people have gotten into the habit of doing. Instead, encourage each other, especially as you see the day drawing near.

Hebrews 10:24-25, CEB

Failure to Launch

Yesterday we looked at an example of how an invalidating response to a conversation starter can prevent the conversation from deepening. It went like this:

Brittany: Hey, I know I said would get the trash out this morning and Norah was going crazy and it just didn’t happen

Scott: You know that we’re going to get fined next week since we’ll have to put out two weeks of trash now, right?

A validating response would look something like this: “I know exactly how all consuming it can be to deal with a toddler who is melting down.” When you respond with validation, the conversation can go where it needs to go. It doesn’t get trapped in a cycle of defensiveness.

So, let’s say Brittany was really struggling with being home alone too much, she can then say, “It is really all consuming and it’s really wearing me out. Would it be possible to put Norah in preschool one extra day per week so that my margins aren’t so thin?”

The conversation started with trash and validation allowed it to go deeper: Brittany needs more time for...whatever, it doesn’t matter it’s hypothetical. Let’s say she needs more time to work on her business, or to rest, or to see friends, it really doesn’t matter. She had a need that she needed to express and an invalidating response prevented that from coming out.

And let us consider each other carefully for the purpose of sparking love and good deeds. 25 Don’t stop meeting together with other believers, which some people have gotten into the habit of doing. Instead, encourage each other, especially as you see the day drawing near.

Hebrews 10:24-25, CEB

Validation Prevents Relational Roadblocks

Many conversations break down because of the failure to validate. I like to jokingly refer to this as “failure to launch” because a failure to validate tends to prevent a conversation from even getting started. If we don’t get started, then we have very little hope of going deeper. Let’s use a made up example of how a conversation could go downhill very quickly between me and Brittany.

Brittany: Hey, I know I said would get the trash out this morning and Norah was going crazy and it just didn’t happen Scott: You know that we’re going to get fined next week since we’ll have to put out two weeks of trash now, right?

We don’t need to go any further. We know how Brittany will react from here: she’ll be defensive and, likely as not, we will start quibbling about something that is not super significant (like trash fines). If things go really bad, we’ll start saying things like, “You never do what you say you’re going to do,” Or, “I do more things than you do,” or whatever...there’s a million ways things can go wrong from here.

Imagine if I had said, “I know exactly how all consuming it can be to deal with a toddler who is melting down.” (This is what validation looks like). It would be a totally different conversation, right?

With her first statement, Brittany is trying to apologize and take ownership for forgetting to take out the trash- it’s just not happening at the most explicit level. So, to respond by expressing disappointment is to reject her desire to take responsibility for her part in the mishap (and yes, it’s a very insignificant mishap).

When this happens, the conversation never gets off the ground. It fails to launch.

And let us consider each other carefully for the purpose of sparking love and good deeds. 25 Don’t stop meeting together with other believers, which some people have gotten into the habit of doing. Instead, encourage each other, especially as you see the day drawing near.

Hebrews 10:24-25, CEB

Validation is Not (Necessarily) Agreement

From yesterday: Validation is the process of communicating to another person that, however it is they are responding to life circumstances, their response is natural.

Now, you may say to yourself, surely not all experiences are okay to have. What if someone’s “experience” tells them to commit murder? Should we validate that?

Validation is not the same thing as agreeing with another person. It is also not the same thing as saying that the other person is always correct or that their thoughts, feelings, perceptions, or experiences are “good.” It is simply a way of saying, “You are not incorrect to have the unique experience you are having even if it is quite dark.”

So, if someone you know wants to commit murder, it’s not hard to imagine that person is angry. And, if they’re angry, they might also be fearful. Validation would be to say, “It’s hard to be so angry, or so afraid, that you want to hurt someone.”

Do you see the difference between validation and agreement? Agreement says: Yep. You should kill someone. Validation says: It’s okay to be a human being who struggles, who hurts, and who wants to lash out.

And let us consider each other carefully for the purpose of sparking love and good deeds. 25 Don’t stop meeting together with other believers, which some people have gotten into the habit of doing. Instead, encourage each other, especially as you see the day drawing near.

Hebrews 10:24-25, CEB

What is Validating?

We have talked about validation a lot lately. Sometimes when you talk about something a lot it starts to become confusing.

Actually, let’s start with the opposite. When it is communicated to a person that they should not have the experience they are having then they are invalidated. Our experience of an event is a combination of perception, thoughts, feelings, actions, etc. Validation, then, is the process of communicating that it is quite alright to have whatever experience you are having.

All feelings are welcome. How we think about them and how we act on them once they’re with us is an entirely different matter. But there is nothing inherently “wrong” with being furious (for instance). Life circumstances are going to make us furious, from time to time.

Validation is the process of communicating to another person that, however it is they are responding to life circumstances, their response is natural.

And let us consider each other carefully for the purpose of sparking love and good deeds. 25 Don’t stop meeting together with other believers, which some people have gotten into the habit of doing. Instead, encourage each other, especially as you see the day drawing near.

Hebrews 10:24-25, CEB